Description: Job Summary
This position performs responsible telecommunications work in the reception and transmission of all incoming informational and 911 emergency calls. The employee is responsible for evaluating information to determine jurisdiction, equipment and personnel to be dispatched, utilizing a sophisticated Computer Aided Dispatch (CAD) system. They are expected to demonstrate extensive communication skills and to exercise good judgment under pressure. Work is performed in a close, high-security environment with considerable demands for speed and accuracy

Major Essential Duties
•Receives and processes incoming informational and emergency calls
•Accurately processes caller’s information, evaluates situations and determines appropriate action needed based on standard operating policies, procedures and guidelines
•Monitors status of calls to ensure calls for service are expediently processed and dispatched
•Documents and records any and all pertinent information pertaining to the event in the computer aided dispatch system
•Dispatches required emergency services to incident and relays available information or refers caller to appropriate agencies via direct connect or provides caller with a non-emergency telephone number to contact the agency needed
•Monitors radio traffic of all in-service units and responds to specific requests or needs
•Enters data, checks/validate entries, and runs queries in the National Crime Information Center (NCIC) and Law Information Network of Kentucky (LINK)
•Queries local court or public safety systems for related information
•Ensures all equipment in the communications area is operational and reports any malfunctions to the reporting authority

Minor Essential Duties
•Sets up and maintain files
•Distributes information as needed
•Updates existing databases on a regular basis
•Maintains the dispatch work area in a neat and orderly manner
•Performs related work as required

Day and Night shift availability
Pay Range $16.89-$20.57

Visit the Hardin County Website at https://hcky.org/finance-department/human-resources/employment/ to fill out an application or send a resume to HR@hardincountyky.gov.